Pinkcore (hereinafter referred to as "Party B") and its affiliated companies hereby provide websites, games, information, and related services (collectively referred to as the "Game Services") for users (hereinafter referred to as "Party A") to access or use.
Before using the Game Services, Party A shall carefully read these "Pinkcore User Terms of Service" (hereinafter referred to as the "Terms of Service") in order to protect their rights and interests. These Terms of Service constitute an agreement between Party A and Party B. Once Party A has read the contents of these Terms of Service and clicks the "Agree" option on the confirmation page, or uses the Game Services, Party A shall be deemed to have fully understood and agreed to these Terms of Service.
The Game Services provided by Party B are classified as restricted (18+). Individuals under the age of 18, or those lacking full legal capacity, are prohibited from viewing or using them in any manner. If you are under the age of 18 or lack full legal capacity, please leave the Game Services immediately. If you continue to view or use them, Party A shall bear all legal responsibility, and Party B shall not be held liable.
- Definitions
- Party B Games: Refers to games provided by Party B, its affiliated companies, or its partners, as well as services related to such games, though excluding platform services for game distribution provided by third parties.
- Platform Points: Refers to game platform points or similar virtual currency obtained or purchased by Party A through third parties, which may be used to redeem virtual items or goods across different games (not limited to Party B Games).
- Virtual Items: Refers to all virtual items within Party B Games.Virtual items may not be purchased directly with money. Party A may obtain virtual items by playing Party B Games, participating in community activities, or redeeming them using Platform Points. To avoid any possible doubt or confusion, Platform Points do not constitute Virtual Items.Party A shall only have the right to use Virtual Items in accordance with the Game Management Rules and shall not have ownership or any other rights thereto.
- Paid Virtual Currency: Refers to the in-game virtual currency "Revelation Crystals" obtained by Party A through direct exchange using Platform Points, which may be used to redeem various in-game items, goods, or bundles. To avoid any possible doubt or confusion, once "Revelation Crystals" are used or exchanged for other virtual items, such transactions are irreversible and cannot be restored.
- Game Management Rules: Refers to the rules established or published by Party B, which Party B has the right to amend, and which are used to regulate the manner in which the game is conducted.
- Game History: Refers to the records generated by the electronic system documenting Party A's gameplay process from the commencement of use of the Game Services until the termination of such use.
- Suspension of Game Access (Freeze): Refers to the temporary prohibition or restriction of Party A's access to the Game Services by means such as restricting login to Party B Games or temporarily limiting the usage rights of Party A's game account.
- Guest Account: Refers to when Party A uses the game services as a guest without applying for or binding a game service account under Party B using an email address or other information. A Guest Account is a temporary account, intended solely for Party A to temporarily experience Party B's games. It cannot be used to obtain or utilize virtual items on the platform, redeem paid virtual currency, nor does it possess any monetary spending functions. Party A may convert the Guest Account into Party A's exclusive official account by setting an account password through binding an email or other designated methods.
- Third-Party Programs (Cheat/Plugin Software): Refers to programs not provided by Party B that interfere with, affect, alter, or improperly record the operation of the Game Services.
- Affiliated Companies: Refers to independently existing companies that have either (1) a controlling and controlled relationship, or (2) a mutual investment relationship with each other.
- Terms of Service Content
The following items form part of these Terms of Service and have the same legal effect as these Terms of Service:
- Any announcements, event rules, or promotional materials issued by Party B regarding the game.
- The Game Management Rules published by Party B for each game.
- Refund Application Restrictions
- Once Platform Points or Paid Virtual Currency have been used by Party A within Party B Games (for example, to exchange for in-game virtual items, to obtain chances to draw virtual items or characters, or to unlock or expand stages, etc.), they become non-reversible in nature and are not eligible for refund applications.
- If Party A wishes to request a refund for unused Platform Points, Party A shall follow the procedures and relevant policies of the third-party platform through which the Platform Points were purchased, and shall apply for and negotiate such refund directly with the third-party platform. Party B is unable to refund Platform Points to Party A.
- Virtual Items cannot be directly purchased with money. Even if terms such as "purchase" or "buy" are used within the Game Services, such usage does not confer any monetary value or tradable value to the Virtual Items. Under no circumstances shall any refund be requested for Virtual Items.</0>
- Upon termination or cancellation of the contract between Party A and Party B, if Party A still holds unused Paid Virtual Currency, Party A may apply for a refund from Party B in accordance with the methods designated or announced by Party B.After Party B deducts necessary costs from such virtual currency (including but not limited to remittance fees, platform service fees, payment processing fees, Party B's administrative labor costs, etc.), if any balance remains, Party B may refund the remaining amount to Party A via bank transfer or any other payment method designated by Party B.To avoid any possible doubt or confusion, Party A agrees and acknowledges that upon termination or cancellation of the contract between the parties, Party B will cease providing any services to Party A and shall have the right to delete Party A's account and gameplay records.
- Regarding the acquisition or use of Virtual Items and Paid Virtual Currency, if Party A has any disputes, Party A may contact Party B's customer service for assistance.
- Intellectual Property Rights
- All Game Services, Party B Games, and any works, records, or data related to the Game Services or Party B Games—including but not limited to games, videos, source code, objects, scenes, characters, names, stories, dialogues, concepts, graphics, animations, sounds, and game history—are protected by copyright, patent rights, trademark rights, trade secrets, other intellectual property rights, or rights to apply for such rights, and all ownership or other rights thereto shall belong to Party B or their respective rights holders.<0>Except as otherwise provided in these Terms of Service, Party A shall not, without prior lawful authorization from Party B or the respective rights holders, reproduce, transmit, adapt, edit, use in any other form, or engage in any infringing acts; any violation will result in Party A bearing all legal liability.
- Any non-commercial derivative works created by Party B using Party A's game assets based on personal interest shall comply with the "PINKCORE Material Usage and Secondary Creation Guidelines". These guidelines do not constitute a license granted by Party B to Party A. Party B reserves all rights to its games, related assets, and game services.
- Use of Account Credentials
- The account and password used by Party A to log in to Party B's Game Services are for Party A's personal use only. Party A may not transfer, deliver, disclose, sell, or lend such account and password to any Third Party, nor permit any Third Party to use the account. Violators will have their game account frozen by Party B. Any disputes arising therefrom shall be the sole responsibility of Party A.
- The account, password, and other personal information registered and used by Party A to log in through platforms operated by third-party platform providers are held solely by those platform providers. Party B shall not obtain the account, password, or other personal information that Party A provides to such platform providers. If Party A uses a platform provider's account and password to log in to Party B's Game Services, then regarding matters related to Party A's account and password management, modification mechanisms, transaction records, electronic records, and other related matters—including the handling of any unauthorized use of Party A's account and password—Party A shall contact the platform provider directly, as Party B is unable to provide such services.
- Party A shall bear responsibility for any disputes arising with third parties due to account sharing or entrusting others to purchase game points on their behalf, and Party B may decline to provide assistance in handling such disputes.
- Party A may temporarily experience the game services through a Guest Account; however, the Guest Account may become unusable due to reasons such as game version updates or device system updates. If the records of the Guest Account are lost, an error occurs, login becomes impossible, or other similar situations arise, Party B will be unable to assist in handling or restoring them. Any consequences arising therefrom shall be borne entirely by Party A.
- Electronic records
- Party A understands that all electronic and magnetic records of the game services are provided solely for entertainment and experience during the gaming process, and possess no monetary exchange value. Party A shall not engage in any transfer, disposal, or generation of revenue from such records.
- If Party A experiences the game services using a Guest Account, Party B will be unable to link the electronic and magnetic records of that account to Party A's identity. Therefore, Party A shall not assert any rights over the electronic and magnetic records of the Guest Account, and Party B has no obligation to preserve or maintain the electronic and magnetic records of the Guest Account.
- Personal Data Protection and Privacy Policy
- The protection of Party A's personal data shall be handled in accordance with the Personal Data Protection Act and relevant laws and regulations. For relevant provisions, please refer to <Pinkcore: Personal Information and Privacy Policy>.
- If Party A fails to provide accurate personal data or the previously provided data is no longer truthful and has not been updated, Party A shall bear all risks arising therefrom, and Party B may suspend the Game Services (including but not limited to suspending game access) until Party A provides accurate or updated data. If Party A fails to provide accurate personal data or the previously provided data is no longer truthful and has not been updated, Party B shall not be liable for any damages incurred by Party A in connection with these Terms of Service.
- If Party A engages in any conduct during gameplay that may violate laws or infringe upon the rights of Party B or others, Party B may provide Party A's personal data, registration information, game history, and other related information to the competent authorities or judicial authorities in cooperation with their investigations.
- Disclosure and Authorization
- Party B's services may provide Party A with platforms for expression (including in-game chat, comment functions, review functions, image upload features, etc.). Party B cannot guarantee that statements made by Party A in public settings will not be used by third parties. If Party A suffers any damage or disputes arise due to unauthorized use of such statements by a Third Party, Party A shall bear sole responsibility.
- Party A shall bear all legal responsibility for any public statements made through Party B's services. Party B has no obligation to review such expressions in advance, but Party B reserves the right to modify or delete inappropriate comments, including those that infringe upon others' copyrights, or that are discriminatory, insulting, controversial, obscene, indecent, in violation of these Terms of Service, or in violation of applicable laws
- Party B reserves the right to monitor or record the content of communications made by Party A through the use of the Game Services. Party A shall agree and acknowledge that communications made through the use of the Game Services do not constitute Party A's personal privacy. Party B reserves the right to disclose Party A's communication content for any reason, including but not limited to: (1) in accordance with applicable laws and regulations; (2) upon request by administrative or judicial authorities; (3) for the enforcement of these Terms of Service or any other game rules; (4) to protect Party B's legitimate rights and interests and remedies.
- Party A agrees to grant Party B or any Third Party designated by Party B a royalty-free, perpetual, and irrevocable license to utilize, on a worldwide basis and in any manner, any public expressions made by Party A through the Game Services (including reproduction, adaptation, publication, distribution, public disclosure, and all other rights licensable under copyright law).
- Connection Quality
- Party A must independently provide all equipment necessary for internet access and bear all telecommunications-related costs, including internet connection fees, in order to use the Game Services.
- With respect to Party A's use of telecommunications line equipment provided by telecommunications operators, Party B shall not be held liable for any damages resulting from errors, delays, interruptions, or failures in transmission caused by faults or disruptions in such telecommunications line equipment that are beyond Party B's control.
- Party B will make every effort to ensure that Party B's games are compatible with the device models and operating systems announced by Party B, but Party B cannot guarantee that Party B's games will be compatible with all devices or operating systems. If Party A encounters incompatibility issues or unstable connection quality due to a specific device model or operating system while playing Party B's games, Party B shall not be liable for any damages.
- Game Management Rules
- In order to regulate the manner in which games are conducted, Party A shall comply with the Game Management Rules announced by Party B.
- Amendments to the Game Management Rules shall be made in accordance with the procedures set forth in Article 11 of these Terms of Service.
- If Party A violates the Game Management Rules, Party B may restrict Party A's game usage rights or suspend Party A's game access depending on the severity of the violation.
- Amendments to the Terms of Service
Party B reserves the right to modify or amend these Terms of Service at any time. Party A shall regularly read and comply with the latest version of these Terms of Service in order to fully protect their rights. If Party A continues to use the Game Services after the Terms of Service have been modified or amended, Party A shall be deemed to have agreed to and accepted such modifications and amendments.
- Termination of Terms of Service
- If Party A has not logged in to use the Game Services for more than six months, Party B may notify Party A directly or through a platform provider to log in within fifteen days. If Party A still fails to log in within such period, Party B may terminate these Terms of Service and delete Party A's account.
- If Party A engages in any of the following serious conduct, Party B may immediately terminate the provision of Game Services to Party A without any obligation to refund payments or provide compensation for damages:(1) Malicious attacks on or destruction of Party B's computer systems using any system or tool.(2) Playing the game using plug-in programs, virus programs, game program exploits, or any other methods that violate the normal game settings or principles of fairness and reasonableness, including but not limited to: using cheat programs, using automated execution software (bots) to automatically control the game, servers, or any components or their functions, or using hacking programs or any other unauthorized third-party software.
(3) Obtaining or purchasing platform points or paid virtual currency through impersonation, fraud, or other false or improper means.
(4) Violating the Game Management Rules three or more times for the same reason.
(5) Being found by judicial authorities to have engaged in any unlawful conduct.
(6) Engaging in reverse engineering, decompilation, disassembly, decryption, or similar acts.(7) Using any part or all of the Game Services for any commercial purpose not authorized by Party B, including but not limited to engaging in any commercial advertising or marketing activities through the Game Services.(8) Using any third-party software or other unlawful means to obtain information from or stored in Party B's client or games.(9) Providing any game matchmaking services, intercepting, simulating, or redirecting Party B's communication protocols, including but not limited to playing games over the internet, network-connected machines, or content aggregation networks.(10) Without Party B's authorization or consent, assisting in, creating, or maintaining any connection to Party B's games, including but not limited to any simulated or attempted simulated connections to unauthorized servers or any other games, as well as any connections using unauthorized programs or tools.(11) Selling, leasing, pledging, or transferring to others any rights held by Party A with respect to the Game Services without Party B's authorization.(12) Interrupting or assisting in interrupting any computer used to support Party B's games or any other player's gameplay experience in any game environment.
(13) Publishing any abusive, threatening, defamatory, insulting, discriminatory, obscene, or offensive statements, using Party B's games to engage in unlawful conduct, or intending to harass or harm any person, where the circumstances are serious.
(14) Publicly or privately disseminating any existing and exploitable game vulnerabilities.
- Shall Party A wish to apply for a refund following the termination of these Terms of Service, such application shall be processed in accordance with Article 3 of these Terms of Service.
- Service of Notice
- With respect to notices regarding all matters under these Terms of Service, Party A agrees that Party B may deliver such notices to the mailing address or email address registered by Party A.
- If the registered mailing address or email address mentioned in the preceding paragraph changes, Party A shall notify Party B immediately. Party B shall deliver notices to the updated mailing address or email address accordingly.
- After Party B dispatches a notice to the address registered by Party A pursuant to this Article, such notice shall be presumed to have been delivered upon the written notice reaching Party A, or upon the email entering Party A's email server.
- If Party B is unable to deliver notices due to Party A's intentional act or negligence, Party B shall not be liable for any damages suffered by Party A as a result of such failed delivery.
- Language
All non-Chinese versions of these Terms of Service are provided for Party A's reference only. In the event of any inconsistency between any other language version and the Chinese version, the Chinese version shall prevail in all respects.
- Governing Law and Jurisdiction
- The interpretation and application of these Terms of Service, Game Management Rules, and related matters, as well as the rights and obligations arising between Party A and Party B from Party A's use of the Game Services, shall be handled in accordance with applicable laws and regulations.
- For any disputes arising from these Terms of Service, both parties agree to submit to the exclusive jurisdiction of the Taiwan Taipei District Court as the court of first instance.
- Contact
If Party A has any questions regarding these Terms of Service, please contact us through the customer service system: https://support.pinkcore.com/
to contact Party B.